Welcome to Bright Cars.
Your privacy is extremely important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, social media pages, or use our services at Bright Cars.

By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information to provide a better and more personalized experience to our customers. The types of data we collect include:

a. Personal Information:

• Full Name
• Email Address
• Phone Number
• Address (if you request a pickup/drop service)
• Vehicle Information (Make, Model, Registration Number)

b. Non-Personal Information:

• Browser type and version
• Device type and operating system
• IP address and location data
• Website usage and traffic patterns (via cookies and analytics tools)

2. How We Use Your Information

We use your data to:

• Process your bookings and service requests
• Communicate updates, offers, and confirmations
• Improve our website and customer experience
• Send marketing and promotional messages (only with your consent)
• Respond to your feedback, queries, or complaints
• Comply with legal obligations and prevent fraud

3. Sharing of Information

We do not sell, rent, or trade your personal data to any third parties.

We may share your information only with:

• Service Partners (e.g., payment gateways, delivery partners, or IT support) for operational purposes
• Legal Authorities, if required by law or to protect our rights and property
• Marketing Platforms, like Google or Meta, for targeted advertisements (without disclosing personally identifiable details)

All third parties are bound by confidentiality and data protection agreements.

4. Data Protection & Security

We implement strict technical and organizational measures to protect your data from unauthorized access, misuse, or disclosure.

Our website uses:

• Secure Socket Layer (SSL) encryption
• Firewalls and secure servers
• Regular security audits and updates

However, no online system is 100% secure, and we cannot guarantee absolute protection.

5. Cookies Policy

Our website uses cookies to improve browsing experience and analyze traffic.

You can choose to disable cookies through your browser settings, but some features of our website may not function properly without them.

6. Your Rights

As a user, you have the right to:

• Access and review your personal information
• Request correction or deletion of your data
• Withdraw consent from marketing communications at any time
• Request a copy of the personal data we hold about you

To exercise your rights, please contact us using the details below.

7. Third-Party Links

Our website may contain links to third-party websites (e.g., Google Maps, Instagram, or Facebook).
We are not responsible for the privacy practices or content of those sites. Please review their privacy policies separately.

8. Changes to This Policy

Bright Cars may update this Privacy Policy from time to time to reflect legal changes or business updates.
We will notify you of any major changes by posting a notice on our website or sending an email.

Bright Cars is committed to keeping your data safe and ensuring transparency in every interaction. Your trust means everything to us.